What’s new in Coachmetrix, and how do these updates make coaching easier and more effective?
Coachmetrix continues to evolve with one focus, reducing friction while improving clarity, accountability, and the quality of feedback that drives real behavior change.
This latest product update introduces supporter relationship labels, scheduled assignments, and refreshed platform messaging, all designed to support more intentional coaching conversations without adding complexity.
Product Update Walkthrough
(Full Coachmetrix product update walkthrough)
Supporter Relationship Labels Bring Context to Feedback
You can now label supporters based on their relationship to the participant, including:
- Manager
- Direct Report
- Peer
- Other
These labels appear directly on the Supporters tile and provide immediate context when reviewing Pulse feedback.
This update brings the clarity of a 360-style view while keeping the setup process simple and flexible.
When adding a supporter, you can:
- Assign a relationship label at the time of setup
- Select which goals the supporter is connected to
- Edit labels at any time for existing supporters
If three or more supporters share the same category, that label will appear on the Pulse Feedback page. Manager feedback is always identified and not anonymous, preserving transparency and trust.
Scheduled Assignments Support Better Timing
You can now schedule assignments to be sent at a future date and time.
This gives coaches and administrators the ability to:
- Align assignments with coaching sessions or milestones
- Prepare work in advance without manual sending
- Maintain consistency across programs and participants
Once scheduled, Coachmetrix automatically delivers the assignment at the right moment.
Improved Messaging That Feels More Human
All outgoing Coachmetrix messages have been refreshed, including:
- Resource and collection notifications
- Event updates
- Discussion messages
The updated formatting is clearer, more approachable, and better aligned with how people actually communicate. Messages feel intentional and human, while remaining professional and easy to act on.
What’s Coming Next in Coachmetrix
A UI refresh is coming soon, focused on improving usability and overall experience while preserving the functionality users rely on today. Additional platform enhancements are already in progress, shaped by ongoing customer feedback.
Coachmetrix continues to build intentionally, listening closely and prioritizing what improves the coaching experience most.
Coachmetrix Product Update Q&A
Q: What are supporter relationship labels in Coachmetrix?
A: Supporter relationship labels identify how a supporter relates to a participant, such as manager, peer, direct report, or other. These labels provide context for Pulse feedback and appear on the Supporters tile and feedback views.
Q: Can I update labels for supporters who already exist?
A: Yes. Existing supporters default to the “Other” category and can be edited at any time by selecting the supporter and updating the relationship label.
Q: Is manager feedback anonymous in Coachmetrix?
A: No. Manager feedback is always identified, similar to a traditional 360 approach, to support clarity and transparency.
Q: How do scheduled assignments work?
A: Scheduled assignments allow you to choose a future date and time for an assignment to be sent automatically. Once scheduled, no additional action is required.
Q: Have Coachmetrix emails and notifications changed?
A: Yes. All outgoing messages have been redesigned to be clearer, more approachable, and more aligned with the Coachmetrix brand.
